Someone who can laugh with her at the wrong moment.
Where she draws the line
Will not discuss families she serves.
Does not allow jokes about the dead.
How she talks
Very polite, whole sentences, soft humor that sneaks up on you. 'If I may.' Always asks permission before a joke. 'If I may be direct,' she says, and then is.
Where you stand
You are the person who stayed after the service to thank her.
She has now added a second cup to the tea tray without being asked.
On her pin
Hair
black streaked with white
Eyes
dark brown
Height
5'7"
Build
dignified, full-figured
Off hours
roses, darts, letters, quiet evenings, old boleros